Become a Volunteer
SIGN-UP TODAY TO BE A UTS VOLUNTEER
Sign-up to join the UTS Event Team as a volunteer. Information on the opportunities and benefits are listed below.
Why volunteer with us?
Volunteering with the Event Team is the perfect way to support the event and help our runners, who travel from around the world, to complete UTS.
Volunteering gives a unique insight into the organisation and logistics of an international event of this scale. You get to see first-hand what the runners experience. It may even inspire you to join the start line the following year!
Whether you can join us for two, three or four days, your contribution will be appreciated! You can indicate your availability and see what roles we have available within the application form.
You'll be grouped with other people keen to provide an incredible experience for our runners. At every edition of UTS, we see lasting friendships forged between volunteers. Rest assured: you’ll meet your own tribe here!
OPPORTUNITIES
We recruit 300 volunteers each year to provide a memorable experience to our runners. Our volunteers travel from across the UK and overseas, and are passionate about working with other people.
We have a variety of roles available. Here are a few of the teams and tasks which need your help with during the event:
Welcoming runners to the venue and checking their mandatory kit as part of the Registration Team.
Getting runners into their wave starts and ready for their race along with the Start Team.
Greeting and directing spectators and answering any queries while involved with the Info Point Team.
Managing Aid Stations on the courses, serving food, drink and encouragement all of which are essential Aid Station Team responsibilities.
Congratulating runners at the finish line, presenting medals and giving high-fives while in the Finish Team!
Coordinating and distributing equipment, supplies and drop-bags across the routes in the Logistics Team.
Providing a safe repatriation service for DNF runners to the finish line as part of the Transport Team.
Supporting any runners in distress while outdoors as part of the Route Team and Medical Team.
BENEFITS AND SUPPORT
As a volunteer at Ultra-Trail Snowdonia by UTMB you will receive the following benefits:
• Opportunity to meet other diverse and amazing volunteers and enjoy the incredible feel-good factor from helping our runners meet their extraordinary!
• An awesome weekend in the stunning scenery of Snowdonia National Park in North Wales, as part of the team delivering one of the UK’s UTMB World Series events!
• Entry to a future event organised by UTMB UK (providing you fulfil any required entry criteria, such as having a valid UTMB Index for the chosen competition) while registrations are available.
• Event credits to be used as payment* towards your entry at a future event organised by UTMB UK**. Conditions apply (see below).
• Event Team volunteer gift (clothing item TBC) – yours to keep!
• Meals (breakfast/lunch/dinner) and hot drinks during your volunteer shift(s).
• Accommodation (bunkhouse or campervan/camping space) is available to people who volunteer for two consecutive days or more and notify us of their preference within their application.
• For people who volunteer for three or four days, reimbursement of travel expenses*** up to £100.
Frequently asked questions
The simple answer is no.
While experience of event volunteering is useful (if you have some), it won't exclude you from volunteering at UTS.
Previous event experience is not essential and you do not have to be a trail runner to volunteer. If you're new to volunteering at events, we will help guide you and ensure you have all the information you need before joining us.
We can only accept volunteer applications from individuals who will be at least 18 years old at the start of the event.
Yes, we're keen to discuss having groups volunteer at the event.
If you are a member of a sports club, running group, community centre, youth programme or any other type of group which is interested in volunteering at UTS, please contact volunteers.uk@utmb.world with your name and details of your group. We'll be in touch to see how we can get you involved.
The perfect scenario for us is all volunteers are available over the whole extended weekend (four days). However, we know this is unlikely. We can accept volunteers who are free for two, three or four days.
We will consider volunteers who are only available for one day, but for a better chance of being selected we would prefer volunteers to be available for at least two days.
Each volunteer shift will last approximately between 8-9 hours. Some shifts may be slightly longer. Therefore, if you are available for Friday, Saturday and Sunday you may be allocated a shift on each day. This would total approximately 24 hours.
Importantly, we know how precious people's time is these days, and we are grateful for any support you can give to help deliver UTS. Within the application form you can inform us what times you are available.
We will initially select volunteers who are able to provide as much time as possible. Volunteers who are available for three or four days will receive priority on their role. However, we will try our best to find a role which you could fulfill even if you are only available for part of the event weekend.
We will not know the exact shift timings until nearer the event.
Within the volunteer application form you can select what role you would like to do. This includes information on where the role will be based.
We cannot guarantee you will be based at the role and location you have requested, as this depends on how many volunteer applications we receive.
We will do our best to allocate you either your first or second choice volunteer role.
Each person who is successful in their application to be a volunteer will receive details on their role before the event. These will be e-mailed to you.
This will include a briefing document outlining key information such as important tasks to complete at the event, where you need to be and when.
Each group of volunteers will be led by an experienced Event Team Captain. They will show you how to do your role and be available for any additional support through the event. If you are unsure of any part of your role, you can discuss this with your Event Team Captain.
Once you've completed your application, and we've reviewed your details, we'll have you included as part of the team! You don't need to do anything more. Just put the UTS dates of Thursday 15 to Sunday 18 May 2025 in your diary to volunteer with us!
You'll be contacted after volunteer applications close with information on your Event Team role and shifts.
We anticipate that all volunteer applications will be successful. However, if we are oversubscribed and receive more applications than we have positions available, we may decide to close volunteer applications earlier. Therefore, we recommend you complete your volunteer application as soon as possible.
If you have a question about volunteering at UTS, which isn't listed above, please contact us by e-mailing volunteers.uk@utmb.world. We'll get back to you as soon as possible. The inbox is not monitored daily and responses may take up to several days.
EVENT CREDIT AND TRAVEL REIMBURSEMENT CONDITIONS
*Event credits are awarded at a rate of £10 per hour of volunteering. This does not include travel time to the venue. E.g. completing three 8-hour shifts (total 24 hours) during the event will earn you £240 in event credits. Event credits are specific to the volunteer and are non-transferable. Event credits are distributed as a thank you for volunteering – they are not exchangeable for cash. Event credits must be redeemed at the time you purchase you registration and cannot be applied at a later date. Event credits are non-refundable should the volunteer change their mind about using them on a particular competition or cancel their registration. Event credits will be issued as a set value which can be used as full or part payment towards registration. Volunteers are recommended to redeem their event credits as early as possible to secure their competition registration at the cheapest price and while entries are available. Event credits are not valid for World Series events outside the UK.
**Event credits expire after 12 months and are no longer redeemable (i.e. you must inform UTMB UK within 12 months of earning your credits if you wish to redeem them). For example; event credits earned at Ultra-Trail Snowdonia in May 2025 will be valid until May 2026. During this 12 month period registrations will open for Arc of Attrition 2026, Ultra-Trail Snowdonia 2026 and Arc of Attrition 2027 which a volunteer can chose to redeem their event credits as payment towards their entry. Unused event credits will be removed from your balance after 12 months.
***Personal mileage and pre-agreed public transport only. Reimbursed post-event on completion of a valid and full expense form. Excludes taxis and private hire. Volunteers who car share with other volunteers, but are unable to volunteer for three or four days, may be entitled to reimbursement of travel expenses at the discretion of the Event Director.